One of Cartavi’s most innovative features is the Inbox.

“Really? It’s just an inbox for emails. I already have email,” you may be saying to yourself.

Actually, no. Your Cartavi Inbox is much more than that. It won’t accept forwards from your brother-in-law or a link to watch rapping cows and definitely no spam.

Your personal Cartavi Inbox helps you keep your information much safer than your regular email application. It streamlines your workflow to make sure all your documents are organized and available to you and the folks who may need them—when they need them.

Everyone who signs up to Cartavi receives a personal inbound email address. If you subscribe to either our Basic or Premium plan, you also receive your own personal inbound fax number. Any document sent to your inbound email or fax number is automatically added to your Inbox, where you can delete it, save it in My Docs (if it’s a personal file), move it to a Transaction Room, or share it with other people.

Email with a Special Purpose

As with any other email account, all messages sent to your Cartavi email address are received in your Inbox. The difference is that your Cartavi Inbox will only accept the documents attached to an email—not the message within it.

Your Cartavi email address can be used as a quick way to add documents into your account. For example, if someone emails a document to your regular address, and you want to move it to Cartavi to share with people in a transaction? Simply forward the message to your Cartavi email address. It will be waiting for you when you log in.

You can change your Cartavi email address whenever you want. Just go to My Account in the Cartavi web application, and click the Edit link next to Inbound Email (you cannot change your email address using the Cartavi mobile app).

Send and Receive Faxes Through Cartavi

With a subscription to either our Basic or Premium plan, you receive your own personal fax number and the ability to send and receive faxes through Cartavi. You can be miles from your office or the nearest copy center and still fax documents to anyone who needs them using Cartavi on the web or even your smartphone or iPad.

You can find your personal inbound fax number displayed in your Inbox, if you’re using Cartavi through your web browser. If you’re using Cartavi on your iPhone or Android smartphone, your fax number is available through the My Account icon on your home screen.

If you already use an online fax service, such as eFax, you can still send your faxes to your Cartavi Inbox. With most services, all you need to do is add your Cartavi inbound email address as a forwarding address, so that all the faxes you receive through your current online fax provider will also be sent to your Cartavi Inbox.

Get Notified

The instant an email or fax is added to your Inbox, you’ll know through SMS and email notifications from Cartavi.

You can decide how you want to be notified by adjusting your Notifications settings under My Account on the Cartavi web app. By controlling the settings, you can decide whether you’d like to receive a text message or an email (or both) whenever you receive a Cartavi email or fax. If you’re logged in to the Cartavi mobile app, you’ll also be notified.

If you have any questions about the Inbox, please let us know by posting in the comments section below or emailing us directly at hello@cartavi.com.

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